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Terms of Service

About Us
 
This website is owned and operated by:
Morgan Fry Mouthpieces Ltd.
16 Main Street
Frolesworth
Lutterworth
Leicestershire
LE17 5EG
United Kingdom
Company registration number: 6878440
 
If you need to contact us please use the following:
email: info@morganfrymouthpieces.com
phone: +44 (0)333 055 0135 
 
Making a contract with us
When you place an order with us, you are making an offer to buy goods.  We will send you an email to confirm that we have recieved your order.  Once we have checked the price and availability of your goods, we will email you again to confirm that we accept your order, and that a contract has been made between us.  We will not take payment from you until we have accepted your order.  Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith. This contract is covered by English law. By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.
How to Place an Order

You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. If you prefer to order by telephone you can do so by phoning +44 (0)333 055 0135.  Carriage charges will be shown prior to you placing your order. You will be required to pay for the goods in full at the time of ordering.  We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, or PayPal. Promotional prices only apply during the period stated. All prices quoted on our website are in UK pounds. Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
Delivery
Delivery charges are as follows:  UK: £5.90, EU (outside UK) £9.20, rest of world: £10.50.  For goods shipped outside the EU, you are liable for any and all customs and import duties.  All mouthpieces are made to order, so goods will typically ship 1 week after confirmation of your order.  If we experience any delay in production we will notify you.  If goods are lost or damaged in transit, please let us know promptly.
Cancellation and Returns
You can cancel your contract at any time up to 7 working days after the day of delivery.  To do this, please email or write to us.  If you cancel, you must return the goods at your own expense, and customers ouside the E.U. are liable for any import duties or customs charges incurred.  If goods are not recieved in as new condition, you will be charged a re-finishing charge of up to £30.  We will refund all monies paid to us by you including any postage / carriage within 30 days, less any costs due under this contract. Business customers, or customers exempt from the distance selling regulations may not cancel or return any items which have been made to order. This cancellation policy does not affect your legal rights, for example, if goods are faulty or misdescribed.
Changes to these terms
These terms were last changed on 19/01/2012.  These terms apply to your order.  We may change our terms and conditions at any time, and any such changes will only apply to future orders.
 
Website Terms of Service

Use of Website

 

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission. The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent. No part of this Website may be reproduced without our prior written permission.   

 

Visitor Conduct

 

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes. When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; 

 

Links

 

Any links to third party websites located on this Website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.  If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us. If you choose to link to our website in breach of the above you shall fully indemnify us for any loss or damage suffered as a result of your actions. 

 

Exclusion of Liability

 

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website.  Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or  responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss. 

 

Law and Jusrisdiction

 

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

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